Financial

Deposits

• What deposit methods are available? >
• How do I make a deposit? >
• What are the deposit fees? >
• Why did my deposit fail? >
• How to deposit by Interac e-Transfer >
• How to make a deposit by Direct Bank Transfer >
• What are the deposit limits? >
• Why do you require my ID to make a deposit? >

Withdrawals

• How to withdraw by Interac e-Transfer? >
• What withdrawal methods are available? >
• Make a withdrawal by Direct Bank Transfer >
• When will I receive my withdrawal? >
• What are the withdrawal fees? >
• Do I need to validate my information before I make a withdrawal? >
• What are the withdrawal limits? >
• How to request a Cheque By Courier withdrawal >
• Can I cancel my withdrawal? >
• What are the installments for each transaction? >
• When is my withdrawal amount deducted from my balance? >

General

• Do you report my winnings to government taxation authorities? >
• What will appear on my credit card statement? >
• What are my different balances? >
• Can I use another person’s credit card? >
• What if My Information Doesn’t Validate? >
• What is Verified by Visa? >
• What is MasterCard SecureCode? >
• What is SafeKey by American Express? >