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I forgot my password
Not a problem! Just follow the steps below:
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Click here for the Forgot Password prompt. Alternatively, just click ‘Login’ at the top of the page, then ‘Forgot Password?’ at the bottom of the window. |
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Enter your registered email address or account number, then click SUBMIT. An email will arrive in your inbox momentarily. |
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Click the link provided in the email and create a new password of no less than 8 characters, containing at least one number and one capital letter. |
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Tips for creating a strong password:
- Make your password as long as possible.
- Use a combination of letters, numbers and symbols.
- Avoid using personal information like birth dates or a pet’s name.
- Avoid using the same password for everything you do!
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