Dispute Resolution
If you have any complaints or concerns arising from your use of the Website, including any concerns about material which appears on the Website, please contact service@bodog.eu, where a member of our Customer Service Team will address your complaint. If your complaint cannot be resolved to your satisfaction by our Customer Service Representative, you may request to service@bodog.eu that the complaint be escalated to a Customer Service Supervisor.
In the event that you are not satisfied with the outcome of your complaint, you can submit your concerns to the Dispute Resolution Office for further investigation. Even though we do prefer to resolve all matters internally, your complaint will be heard if it is submitted no less than seven days and not more than six months after the date on which the subject of the complaint first arose. You may contact the DRO by Clicking, HERE
